Monday, November 22, 2010

Error: "The server's Domino directory does not contain any cross certificates capable of authenticating you

Error: "The server's Domino directory does not contain any cross certificates capable of authenticating you



Symptom: I am getting the error message "The server's Domino directory does not contain any cross certificates capable of authenticating you".

Resolution -1
Solution 1:  Ensure connection to a GNA Notes Server by:
Checking the name of the Server. GNA servers use the naming convention DxMLyyy or DxxDBLyy
If the server can be opened without the use of a Connection Document, then it is GNA.
IF attempting to connect to a non-GNA server, contact the Server Administrator.



Resolution -2
Solution 2: Make sure the correct ID file is being used.
IF more than one copy of their Notes ID file is being used, THEN determine which one is the newest via File Properties (Creation Date) and ensure that this is being used by Notes



Solution 3: Make sure that the current Location Document is correctly configured for your Mail Server. Also ensure that the Passthru Server field does not contain a non-GNA Server.

Solution 4: Create a new Location Document. For additional information about creating a new location document, click here. 

Solution 5: Create a new Personal Address Book. Do not     forget to copy the Contacts from the old Address Book to the new one.
 
Solution 6: Strip Notes.ini.
Cause: Cross Certificates are used by Notes to allow Notes ID's from outside your Organization to access one of your Servers.


10 comments:

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