Monday, November 22, 2010

Error: Attempted encryption operation is not supported in this version of Notes

Error: Attempted encryption operation is not supported in this version of Notes 


Resolution
Symptom: When trying to configure Lotus Notes or start up Lotus Notes, the following error message is received:
"Attempted encryption operation is not supported in this version of Notes"
Resolution
Solution 1:  If there are multiple Lotus Notes users on one machine, check that the Personal Address Book is not encrypted.
Right click on the Personal Address Book and select Database > Properties.
Click on Encryption Settings.
Make sure that the option Do not locally encrypt this database is selected.
Note: If an error is received that the database is encrypted, or not authorized to access it, Then to the correct ID file of the encrypted local Address Book and remove the encryption.
 
Solution 2: Create a new Personal Address Book. For more information on creating a new Personal Address Book, click here.
Cause: Personal Address Book encrypted or corrupt.

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