Monday, November 22, 2010

Error: "The server's Domino directory does not contain any cross certificates capable of authenticating you

Error: "The server's Domino directory does not contain any cross certificates capable of authenticating you

Symptom: I am getting the error message "The server's Domino directory does not contain any cross certificates capable of authenticating you".

Resolution -1
Solution 1:  Ensure connection to a GNA Notes Server by:
Checking the name of the Server. GNA servers use the naming convention DxMLyyy or DxxDBLyy
If the server can be opened without the use of a Connection Document, then it is GNA.
IF attempting to connect to a non-GNA server, contact the Server Administrator.

Resolution -2
Solution 2: Make sure the correct ID file is being used.
IF more than one copy of their Notes ID file is being used, THEN determine which one is the newest via File Properties (Creation Date) and ensure that this is being used by Notes

Solution 3: Make sure that the current Location Document is correctly configured for your Mail Server. Also ensure that the Passthru Server field does not contain a non-GNA Server.

Solution 4: Create a new Location Document. For additional information about creating a new location document, click here. 

Solution 5: Create a new Personal Address Book. Do not     forget to copy the Contacts from the old Address Book to the new one.
Solution 6: Strip Notes.ini.
Cause: Cross Certificates are used by Notes to allow Notes ID's from outside your Organization to access one of your Servers.


  1. To deal with any kind of Lotus Notes NSF database inaccessibility user should go for Stellar Lotus Notes Recovery Tool. This is an amazing tool which can export all emails and other components of Lotus Notes.

  2. To come out of trouble regarding NSF files, you can use Lotus Notes to Outlook Recovery which is the most impressive and effective tool for the conversion of emails and other data of Lotus Notes into .PST file including emails, attachments, Journals, address books, calendar etc.

    It Support all Lotus Notes: 6.0/ 6.5/ 7.0/ 8.0, 8.5, 8.5.3 and 9.0.1 & MS Outlook 2013 (both 64-bit and 32-bit versions) and Exchange Server.

    It deploy it for 100% accurate conversion....

    To Know more about the tool visit:

  3. Better NSF to PST Converter Software that can easily export all the mailbox items of the Lotus Notes including your emails, attachments, contacts, and allows to save the converted files into PST, EML,Office 365, RTF & HTML etc.

    To know more, visit :-

  4. There are many third party NSF to PST conversion tools available such as Lotus Notes to Outlook Converter tool (

  5. Better NSF to PST Converter software provides easy steps and simple GUI interface for converting Lotus Notes to MS Outlook. Software is comprises with advance techniques that perfectly handle conversion between both email clients.

    For more information visit here:

  6. NSF to PST Converter software which provides option to save the mail items folder as PST, MSG or EML files.

    Read more:-

  7. Convert Lotus Noted Emails data items Into Outlook PST file format including all attachment such as mails, contacts, calendars, tasks, notes, journals, inbox, outbox, sent items, draft and deleted items etc. Download NSF to PST Convert tool from here-

  8. NSF to PST Converter software is an efficient software for converting NSF file to Outlook PST files. Lotus Notes (.NSF) files to importable MS Outlook (.PST) files . This software save converted mails in Office 365, RTF, PDF & HTML Format

    Read more:-